Terms & Conditions
General Terms of Service
Last updated: December 29, 2025
1. Scope of Services
Planet Pulse Studios (Stefan Artmann) provides digital design, web development, branding, and consulting services. Specific services, deliverables, timelines, and pricing are defined in individual project agreements or proposals. These Terms & Conditions apply to all services unless otherwise agreed in writing.
2. Project Timelines and Deliverables
Project timelines are estimates and depend on client feedback and approval at defined milestones. Delays caused by late client feedback or scope changes may extend delivery dates. Final deliverables are provided in agreed formats upon full payment.
3. Payment Terms
Payment terms are specified in project agreements. Typically, a deposit (30-50%) is required before work begins, with the balance due upon project completion. Invoices are payable within 14 days unless otherwise agreed. Late payments may incur interest charges as permitted by German law.
4. Intellectual Property Rights
Upon full payment, clients receive ownership of final deliverables (designs, code, content) created specifically for their project. Planet Pulse Studios retains the right to use project work in portfolios and marketing materials unless confidentiality is agreed. Pre-existing materials, templates, and tools remain the property of Planet Pulse Studios or third-party licensors.
5. Client Responsibilities
Clients must provide timely feedback, necessary materials (content, images, branding assets), and access to required systems. Clients are responsible for ensuring they have rights to any materials provided to Planet Pulse Studios. Failure to meet these responsibilities may delay projects.
6. Revisions and Changes
Project agreements include a specified number of revision rounds. Additional revisions or scope changes beyond the original agreement may incur extra charges. Major scope changes require a new agreement or amendment.
7. Warranties and Limitations
Planet Pulse Studios warrants that services will be performed with professional care and skill. However, we do not guarantee specific business results (e.g., sales, traffic, rankings). Websites and digital products are tested but may require adjustments post-launch. Support and maintenance terms are defined separately.
8. Liability
Liability is limited to the total fees paid for the specific project, except in cases of gross negligence or willful misconduct. Planet Pulse Studios is not liable for indirect damages, lost profits, or third-party claims arising from client use of deliverables.
9. Confidentiality
Both parties agree to keep confidential information disclosed during the project confidential, except as required by law or with prior written consent.
10. Termination
Either party may terminate a project agreement with written notice. Clients are responsible for payment for work completed up to the termination date. Planet Pulse Studios may terminate immediately if payment terms are violated.
11. Governing Law and Jurisdiction
These Terms & Conditions are governed by German law. Any disputes arising from services provided by Planet Pulse Studios shall be resolved in the courts of Hamburg, Germany.
12. Amendments
Planet Pulse Studios reserves the right to update these Terms & Conditions. Clients will be notified of significant changes. Continued use of services constitutes acceptance of updated terms.